At Doodle Home, we strive to deliver your items with impeccable service. Doodle Home delivers your items one of two ways: via UPS or through our White Glove Service. Doodle Home will designate which service is most appropriate for the safest handling of your items. Most furniture will be shipped via our White Glove Service unless otherwise notated on the product-listing page under "Shipping Details."
If your order indicates that we will deliver your items via our White Glove Service we request that you provide us with a daytime number so our Customer Care team may contact you to schedule a delivery time.
With UPS and our White Glove Service, please inspect your items and provide a signature upon delivery.
Doodle Home currently serves customers with ship-to addresses within the continental United States. We currently cannot fulfill international orders, or orders from Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands. Please provide a physical address as we are unable to deliver to PO Boxes.
All orders are shipped Monday-Friday; weekend and holiday deliveries are excluded.
With our White Glove Service you can expect:
We ship most U.S. orders to arrive via UPS in 3-4 business days. Please contact Customer Care at firstname.lastname@example.org or call us at 877.615.2121 for rush delivery. Please note, a surcharge will apply to all rush deliveries.
Custom orders will receive a delivery lead-time quote at the time the order is placed. Due to the special attention paid to your custom order, please expect between 8-12 weeks for delivery.Rush delivery is not available on custom orders.
We make every effort to display the most current and accurate product information. We will notify you directly in the event that an item's availability date changes.
If any of your items should arrive damaged, please contact Customer Care immediately at email@example.com or 877.615.2121. Please save all original packaging and if your delivery arrived through our White Glove Service, please notify the delivery attendants of the damage at the time of delivery.